Privacy Policy.
1. Introduction
This Privacy Policy explains how Forest Edge (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or book a stay with us.
We’re committed to respecting your privacy and complying with the UK General Data Protection Regulation (GDPR).
If you have any questions, please contact us at:
📧 info@theforestedge.co.uk
2. What Personal Data We Collect
We may collect the following information from you:
Name
Email address
Phone number
Postal address
Booking and payment information (when you make a reservation)
Any messages or enquiries you send via our website
3. How We Use Your Data
We use your personal information to:
Process and confirm bookings
Communicate with you about your stay or enquiry
Improve our site, services, and customer experience
Meet legal, tax, or accounting obligations
We will never sell or share your data with third parties for marketing purposes.
4. Legal Basis for Processing
We only collect and use personal data when:
It’s necessary to perform a contract (for example, to process your booking)
You have given consent (for example, to receive marketing emails)
It’s necessary to meet a legal obligation
It’s in our legitimate interests (such as improving our services)
5. Retention of Data
We’ll only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal or accounting requirements.
6. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to processing
Request restriction of processing
Request data portability
Withdraw consent at any time
To exercise any of these rights, please email info@theforestedge.co.uk.
7. Data Security
We take reasonable precautions to prevent the loss, misuse, or alteration of your personal information. All data is stored securely and only accessed by authorised personnel.
8. Cookies
Our website may use cookies to help improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions or concerns about how your data is handled, please contact:
Forest Edge
Chineway Road, Sidbury, Devon, EX10 0QQ
📧 info@theforestedge.co.uk