Terms & Conditions

 

1. Definitions

1.1   When the following words are used in these Terms and Conditions, this is what they will mean:
“Terms”: these terms and conditions.
“Campsite”, “We”, “Us”, “Our”: Forest Edge, Chineway Road, Sidbury, Devon, EX10 0QQ.
“Website”: www.theforestedge.co.uk
“Booking”: a booking request submitted to Us via Our Website, email, phone, post or in person.
"Arrival Date": the date on which your booking commences and you are due to arrive at the site.
“Prices”: the cost of Our services as detailed on the Website.

2. Contract

2.1   These Terms and Our price list set out the entire agreement between you and Forest Edge for the supply of Our services to you. Only these Terms shall apply to Our contract with you.

2.2   Please check that the details in these Terms and your Booking are complete and accurate before you submit your Booking.

2.3   By submitting a Booking you are deemed to have accepted these Terms and the terms outlined by any third party services used within the website and externally and agree to pay for your booking in full within 14 days of the booking arrival date.

2.4 We reserve the right to change these Terms including terms related to any new policies on the main camping page at any time and any such changes will take effect immediately when posted on the Website, at the Campsite, or otherwise brought to your attention.You are bound to this by booking.

2.5   In addition to these Terms, you must comply with the Rules below.

2.6 If you do not adhere to our Terms and campsite rules or fail to pay for your accommodation, you will be in breach of your contract and will be made to leave.

2.7 These terms and conditions may change at any time and any new conditions or amendments will apply to your booking. 

2.8 By booking you are agreeing to these terms and conditions

2.9 By staying and using the facilities of the site you agree to become a member of Woodland Champions Club, your details may be shared with third parties.

3. Rules

You, together with all members of your party, are required to comply with the following rules:

3.1   We reserve the right of admission. We only accept responsible campers that are considerate to fellow campers/guests and be respectful of the environment.

3.2 If you bring a dog, this remains your responsibility at all times, must be on a lead and not left unattended. Dogs must be exercised away from the main camping areas. You are responsible for any mess, which should be cleared up and disposed of immediately. You will be asked to put your dog on a lead if it is seen roaming free around the camping area or any other area on the campsite. If for any reason you fail to comply you may be asked to leave the campsite and no refund will be given.

4. Cancellations/Refunds

4.1 You may cancel your booking at any time. We do not offer refunds for cancelled bookings, unless a minimum of 14 days notice is given with a valid reason.

4.2 The full balance of your booking must be paid in full before pitching.

4.3 We do not accept poor weather as a reason for cancellation/re-booking, unless it is deemed as unsafe and risk to public safety i.e. flooding, hurricanes and other extreme weather conditions in which case you will be contacted and offered an alternative.

4.4 Should any issues arise on site and your behavior be seen as unacceptable towards the site owners or any other guest on the campsite you and your party will be asked to leave and no refund or reimbursement for unused items will be given.

5. Liability

5.1 We cannot be held responsible for any damages or loss to equipment or vehicles kept on site. This is to be done and handled completely by the person who made the booking and the rest of the party.

5.2 These Terms are governed by the laws of England and Wales

5.3 We are covered by up to date Public Liability Insurance

6. GDPR

6.1 Your data is stored securely and is only used with regards to your booking. Your information may be passed onto a 3rd parties. If you receive an email from us and do not wish to be on our mailing list you can opt out at any time. Payment details are not stored or seen by us and are only used for the purpose of you creating a booking through Stripe or any other third party service we employ the use of.